Frequently Asked Questions
Tero is a brand that creates premium, solid wood products that blend craftsmanship, sustainability, and functionality. Our motto is "Wood Made Good," and we believe in designing useful products made better with wood.
“Wood Made Good” is our philosophy—it reflects our commitment to using high-quality solid wood to create well-crafted, durable, and aesthetically refined products that enhance everyday life.
Yes, but we don’t believe in greenwashing. Sustainability at Tero is about responsible sourcing, long-lasting design, and reducing waste. Our products are built to last, reducing the need for replacements and excessive consumption.
Tero is based in India but draws inspiration from global design sensibilities. We believe in creating timeless wooden products that resonate with modern urban lifestyles.
Tero is for individuals and families who appreciate premium, well-crafted wooden products that are both functional and beautiful. Our customers value quality, thoughtful design, and the warmth that solid wood brings into their spaces.
We exclusively usesolid hardwoods, including Indian Rosewood (Sheesham), Teak, White Ash, Cherry, and Steam Beech.Each wood is chosen for its durability, grain quality, and ability to age beautifully over time.
Tero stands apart because of itsminimalist design, high-quality craftsmanship, and long-lasting materials.We don’t follow trends—we create products that endure in both form and function.
Yes, we design and manufacture all Tero products with meticulous attention to detail. We work with skilled artisans and modern techniques to ensure the highest quality.
Absolutely. Tero products are crafted in India by skilled artisans who bring generations of woodworking expertise into every piece.
We focus on three key factors:material selection, precision craftsmanship, and rigorous quality control.Every product is tested for durability and finish before it reaches our customers.
Tero products are made fromsolid hardwood,not engineered wood or laminates. We invest in high-quality materials, skilled craftsmanship, and timeless design—ensuring that each piece is built to last.
Tero products are available on our official website, www.wearetero.com, and through select retail partners.
Yes, we offer personalization for every product at aminimal additional cost.Whether you want engraving, initials, or a custom touch, we can make it happen.Terms and conditions apply.For details, contact us atcare@wearetero.combefore placing your order.
We accept returns only in the case of a damaged or defective product. If you receive a damaged item, please contact us within48 hours of deliverywith photos of the issue, and we’ll arrange for a replacement or refund.
No, personalized products arenot eligible for returns or refundsunless they arrive damaged or defective. Please double-check your customization details before placing an order.